Last updated: August 11, 2026
At Edge of Elsewhere, we know you care about how your information is used and shared. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, buy tickets, or visit our venue. By using our website or services, you agree to this Policy.
When you book tickets, contact us, or sign up for updates, we collect information such as your name, date of birth, e-mail address, the details of your booking, and any messages you send us. You can choose not to provide certain information, but some features or bookings may not work without it. Payment card details are entered directly with our payment processor and are not stored on our systems.
Like most websites, ours may automatically collect certain technical information about your device and how you interact with our site, using cookies and similar technologies - both to help the site function and to understand how visitors use it.
For the safety and security of our guests and staff, we use cameras throughout our venue that record both video and audio during operating hours. By entering our venue, you acknowledge that you are being recorded. We use these recordings to help keep people safe, protect our property, respond to incidents, support security investigations and for marketing purposes. Access to recordings is limited to authorized staff, and may be shared with law enforcement or others when required by law or to protect the safety, rights, or property of our guests, staff, or Edge of Elsewhere.
We use the information we collect to:
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share it only in the following ways:
We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards to protect it. Information you submit through our website is encrypted in transit using industry-standard encryption. Payment card details are handled entirely by our payment processor and are never stored on our systems. No method of storage or transmission is ever completely secure, so while we work to protect your information, we cannot guarantee absolute security.
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some features of our website may not work properly.
If you receive marketing e-mails from us, you can opt out at any time using the unsubscribe link in any message or by e-mailing hello@edgeofelsewhere.com. Even if you opt out of marketing, we may still send you non-promotional messages about your bookings, such as confirmations and safety information.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Guests who are minors (under 18) may not complete a booking without a liability release and waiver signed by a parent or legal guardian.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for significant changes, provide a more prominent notice. We may e-mail periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Your continued use of our website or services after an update means you accept the revised Policy.
If you have any concern about privacy at Edge of Elsewhere, please contact us by e-mailing hello@edgeofelsewhere.com and we will try to resolve it.